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1. What is Covered and For How Long? SAMSUNG TELECOMMUNICATIONS AMERICA,
INC. (“SAMSUNG”) warrants the original purchaser that SAMSUNG’s Phones and
accessories are free from defects in material and workmanship under normal use and
service for a period commencing on the date of purchase and continuing for the
specified period of time after that date:
Samsung Phone 1Year
Batteries 1Year
Leather Cases Defect-free at time of purchase
Other Phone Accessories 1 Year
2. What is Not Covered? This Limited Warranty is conditioned upon proper use of the
product by the purchaser. This Limited Warranty does not cover: (a) defects or damage
resulting from accident, misuse, abuse, neglect, unusual physical, electrical or
electromechanical stress, modifications of any part of the product, including antenna, or
cosmetic damage; (b) equipment that has the serial number removed or made illegible;
(c) all plastic surfaces and other externally exposed parts that are scratched or damaged
due to normal use; (d) malfunctions resulting from the use of the product in
conjunction with the accessories, products or ancillary or peripheral equipment not
furnished by SAMSUNG; (e) defects or damage from improper testing, operation,
maintenance, installation, or adjustment; or (f) installation, maintenance, and service of
products. This Limited Warranty covers batteries only if battery falls below 80% of rated
capacity or the battery leaks, and this Limited Warranty does not cover battery if (i) the
battery has been charged by a charger not specified or approved by SAMSUNG for
charging the battery, (ii) any of the seals on the battery are broken or show evidence of
tampering, or (iii) the battery has been used in equipment other than the SAMSUNG
phone for which it is specified.
3. What are SAMSUNG’s Obligations? During the applicable warranty period, SAMSUNG
will repair or replace, at SAMSUNG’s sole option, without charge to purchaser, any
defective component part of the phone or accessory. To obtain service under this
Limited Warranty, purchaser must return the product to an authorized SAMSUNG Phone
service facility in an adequate container for shipping, accompanied by the purchaser’s
sales receipt or comparable proof of sale showing the date of purchase, the serial
number of the product, and the seller’s name and address. To obtain information on
where to deliver the phone or accessory, call SAMSUNG Customer Care at
1-888-987-4357. Upon receipt, SAMSUNG will promptly repair the defective product.
SAMSUNG may, at SAMSUNGS sole option, use rebuilt, reconditioned, or new parts or
components when repairing any product or replace a product with a rebuilt,
reconditioned or new product. Repaired products will be warranted for a period equal
to the remainder of the original Limited Warranty on the original product or for 90 days,
whichever is longer. All replaced parts, components, boards and equipment become the
property of SAMSUNG. If SAMSUNG determines that any product is not covered by this
Limited Warranty, purchaser must pay all parts, shipping, and labor charges for the
repair or return of such product.
4. What are the Limits on SAMSUNG’s Liability? THE WARRANTIES GIVEN IN THIS
LIMITED WARRANTY TOGETHER WITH ANY IMPLIED WARRANTIES COVERING THE
SAMSUNG PRODUCTS, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE