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2.2 System Configuration—Software
Feature Guide 289
[Programming Example]
Explanation:
1. Assign each extension in a tenant to a certain COS number. Each tenant must have
unique COS numbers.
Tenant 1: COS 1 and COS 2
Tenant 2: COS 3 and COS 4
Tenant 3: COS 5 and COS 6
2. Tenant-to-Tenant Call Block enables by the Internal Call Block feature.
a) Tenant 1 (COS 1 and COS 2) can make calls to both Tenant 2 (COS 3 and COS
4) and Tenant 3 (COS 5 and COS 6) as well as Tenant 1.
b) Tenant 2 (COS 3 and COS 4) can make calls to Tenant 1 (COS 1 and COS 2)
and Tenant 2.
c) Tenant 3 (COS 5 and COS 6) can make calls to Tenant 3 itself only.
• An incoming call distribution group must belong to one tenant because the following
features are determined on a tenant basis ( 1.2.2.1 Incoming Call Distribution Group
Features—SUMMARY):
Caller
Called Party
COS 1 COS 2 COS 3 COS 4 COS 5 COS 6 ...
COS 1 ...
COS 2 ...
COS 3 ...
COS 4 ...
COS 5 ...
COS 6 ...
: :::::::
:
Block
– Music on Hold while a call is waiting in the queue
– The Time Table which determines the overflow destination.