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1.29 Computer Telephony Integration (CTI) Features
Feature Guide 279
Conditions
• Application Programming Interface (API)/Protocol
The following interface is required for First Party Call Control and Third Party Call Control:
• The operating system of PC or Server PC required for First Party Call Control or Third
Party Call Control depends on your CTI application software. For details, refer to the
manual for your CTI application software.
• One Server PC can be connected per PBX.
Installation Manual References
Installation Manual
<KX-TDA100/KX-TDA200>
2.3.1 MPR Card
2.6.6 CTI-LINK Card
2.7.4 First Party Call Control CTI Connection
2.11.1 Connection of Peripherals
<KX-TDA15/KX-TDA30>
6.6.4 First Party Call Control CTI Connection
6.10.1 Connection of Peripherals
Type API/Protocol
First Party Call
Control
• ECMA CSTA Phase 3
Third Party Call
Control
• ECMA CSTA Phase 3
•TAPI 2.1