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1.23 Voice Mail Features
216 Feature Guide
messages stored in his mailbox without dialling his mailbox number (Direct Mailbox
Access). It is possible to disable this feature by COS programming on the VPS.
7. VPS Trunk Service & Automatic Time Mode Notification for Incoming Call*
Multiple tenants can share a single VPS; each tenant does not require a dedicated VPS
port. If the destination of the incoming trunk call is a VM (DPT) group, the PBX sends the
VPS trunk group number and time mode (day/lunch/break/night) of the tenant ( 2.2.4
Time Service) assigned for the call to the VPS. Therefore the VPS can send the assigned
message (company greeting) to the caller. Corresponding VPS trunk group number and
tenant number are determined by the setting of the incoming trunk call as follows:
a) DIL/TIE: the setting of each trunk port ( 1.1.1.2 Direct In Line (DIL), 1.28.1 TIE
Line Service)
b) DID/DDI: the setting of each location number for DID/DDI ( 1.1.1.3 Direct
Inward Dialling (DID)/Direct Dialling In (DDI))
c) MSN: the setting of each MSN ( 1.1.1.4 Multiple Subscriber Number (MSN)
Ringing Service)
[Example]
For DID Calls:
Each location number can have its VPS trunk group number (message number) and
tenant number.
Explanation:
A DID call reaches a VM (DPT) group directly or by the Intercept Routing feature.
According to the [DID Programming Example] and [VPS Programming—Programming
Example of Trunk Group Assignment], a caller will hear a corresponding company greeting
of the VPS.
1
2
:
[DID Programming Example]
[VPS Programming—Programming Example of Trunk Group Assignment]
105
102
:
123-4567
123-2468
:
0001
0002
:
DID Destination
Day
Lunch Break
Night
Location
No.
DID No.
DID Name
John White
Tom Smith
:
1
3
:
Tenant
No.
1
2
3
4
5
6
7
8
:
Day
Lunch
Break
Night
Day
Lunch
Break
Night
:
1
2
Trunk Group No. Company Greeting No. Incoming Call Service
Custom Service 11
Custom Service 29
Custom Service 31
Custom Service 12
Custom Service 21
Custom Service 15
Custom Service 42
Custom Service 30
:
:
· ·
· ·
· ·
· ·
· ·
· ·
· ·
· ·
· ·
· ·
100
100
:
105
102
:
100
100
:
VPS Trunk
Group No.