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1.12 Holding Features
Feature Guide 135
1.12.3 Call Splitting
Description
An extension user can alternate between two other parties. Placing the current call on hold
allows the user to have a conversation with the other party.
Conditions
• While having a conversation with one party, the other party is in Consultation Hold.
(Consultation Hold: Allows an extension user to place a call on hold temporarily to
perform Call Transfer, Conference, or Call Splitting.)
User Manual References
User Manual
1.4.3 Talking to Two Parties Alternately (Call Splitting)