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1.4 Answering Features
Feature Guide 69
1.4.1.4 Hands-free Answerback
Description
A PT user with a speakerphone can talk to a caller without lifting the handset. If the user
receives a call in Hands-free Answerback mode, a hands-free conversation is established in
the following method:
Conditions
• Hands-free Answerback applies to:
Intercom calls and trunk calls, including calls directed to an incoming call distribution group
in UCD or Priority Hunting distribution method. ( 1.2.2.2 Group Call Distribution)
• Hands-free Answerback for Trunk Calls
System programming is required to use this feature.
• Secret Monitor
The beep tone which the called party hears before answering can be eliminated through
system programming.
• Alternate Receiving/Calling Mode (Ring/Voice) Override
Hands-free Answerback overrides the Alternate Receiving mode preset on the telephone
and the Alternate Calling mode from the caller.
• Hands-free Answerback with Headset
The Hands-free Answerback feature can also be used with a headset.
Feature Guide References
1.5.3 Intercom Call
User Manual References
User Manual
1.3.2 Answering Hands-free (Hands-free Answerback)
Type Answering Method
Intercom Call Established immediately after a beep tone at the called extension
and the caller hears a confirmation tone.
Trunk Call* Established after a specified number of rings, a called extension
hears a beep tone.
*: Including a call from an extension that placed a trunk call on a consultation hold.