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1.23 Voice Mail Features
Feature Guide 213
Conditions
• Voice Mail (VM) Transfer Button
A flexible button can be customised as the Voice Mail (VM) Transfer button with the floating
extension number of the VM group as the parameter.
• It is possible to assign the time period between when the VPS answers the call and the
PBX sends the Follow on ID to the VPS.
• It is possible to assign the time period between when the VPS transfers the call using the
AA service to the PBX and the PBX sends the DTMF status signal to the VPS.
• It is possible to select whether the mailbox number is the same as the extension number,
or the mailbox number is programmable for each extension number and incoming call
distribution group (Mailbox Access ID).
• The Inter-digit time for the DTMF command and for DTMF status signal is programmable.
• Data Line Security is set automatically on the extensions in the VM (DTMF) group to
achieve proper recording. ( 1.10.5 Data Line Security)
Feature Guide References
1.1.1.6 Intercept Routing
FWD EXT RBT
(FWD to extension
ringback tone)
The PBX is calling an extension other
than the one dialled. FWD or Idle
Extension Hunting ( 1.2.1 Idle
Extension Hunting) may be assigned by
the called extension.
8
Confirm
(confirmation tone)
The PBX receives confirmation that the
feature has been successfully set or
cancelled (e.g., Message Waiting) on the
extension.
9
Disconnect The caller has hung up. #9
[Example]
An incoming call reaches the VPS. The VPS
greets the caller: "Thank you for calling
Panasonic. If you know the extension
number of the person you wish… ".
The caller dials the extension number (extn.
102). The VPS will transfer the call to the
extension via the PBX.
If the extension is not available, the PBX
sends DTMF status signal of the extension
(busy status) to the VPS.
The VPS receives the DTMF status signal
and send the appropriate message to the
caller: "Sorry. The extension is busy. Would
you like to leave a message… ".
Status Condition Default Command
VPS
Extn.
102
1
3
4
Sent "2".
Busy
Status
Busy
PBX
Transfer
2
1
2
3
4