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Troubleshooting
Useful Information
The handset and/or base unit
does not announce the
displayed caller’s name
properly.
• Name pronunciation may vary.
• The handset and/or base unit will announce
each letter of abbreviations, such as “Co.”
and “Inc.”.
• Caller ID supports names of up to 15 letters.
If the caller’s name has more than 15 letters,
the name will not be announced correctly.
The handset display exits the
Caller List or phone book.
• Do not pause for over 60 seconds while
searching.
“Recharge battery” is
displayed, “7” flashes, or
the handset beeps
intermittently.
• Fully charge the battery (p. 9).
“Charge for 6h” and “8”
are displayed and the handset
does not work.
• The battery has been discharged. Fully
charge the battery (p. 9).
• Check battery installation (p. 9).
You charged the battery fully,
but “Recharge battery” is
still displayed and/or “7”
continues to flash, or “Charge
for 6h” and “8” are
displayed.
• Clean the charge contacts and charge again
(p. 10).
• The battery may need to be replaced. If you
install a new battery, fully charge it (p. 9).
Time setting is erased, and “
E
Press MENU.” flashes on the
handset display.
• If a power failure occurs, time setting may be
erased. Set the date and time again (p. 13).
The CHARGE indicator does
not go out after the battery has
been charged.
• This is normal.
You cannot have a
conversation using the
headset.
• Make sure the optional headset is connected
properly (p. 52).
• If “SP-phone” is displayed on the handset,
press [C] to switch to the headset.
Problem Cause & Remedy
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