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Built-In ACD Supervisor Guide Section 521
576-3.6-521 (ACD 4.0) DBS 576 (USA) issued October 2000 5
5. The List Mode screen is displayed.
This screen displays the current setup status.
The program lines currently displayed at 1st LCD are the target of
processing.
The
NEXT
or
HOLD
keys move to the next line.
The
PREV
or
FLASH
keys return to the previous line.
6. Press the
FF
key to determine processing on the currently
displayed program line on the 1st LCD.
FF1 : EDIT
FF2 : INSERT
FF3 : DELETE
FF6 : ALL DELETE
The following items describe the details of subsequent processing.
Note:
• Pressing the
PROG
key returns to the ACD Call Handling Program
number in step 1.
Figure 3.
SEARCH 1,015,010
01:Select FFKey
SEARCH 1,020,010
PLAY 7,1
SEARCH 2,015,003
RET 02,010
PLAY 9,0
FF1
EDIT
2nd LCD display
“01: Select FF Key”
“01: Program line number”
“Select FF Key: Operation Guide”
SEARCH 1,015,010
01:Select FFKey
SEARCH 1,020,010
PLAY 7,1
SEARCH 2,015,010
RET 02,010
PLAY 9,0
HOLD
List Mode screen
NEXT/HOLD: to next line
Enter ACD Call Han-
dling Program number.
PREV/FLASH: to previous line
FF2
INSERT
FF3
DELETE
FF6
ALL DELETE