Panasonic DBS 576 Telephone User Manual


 
Built-In ACD Supervisor Guide Section 521
576-3.6-521 (ACD 4.0) DBS 576 (USA) issued October 2000 23
Notice
1. Make certain the supervisor IDs and user information recording
ID are set at installation. Otherwise, you cannot enter
[SUPERVISOR MENU]. Ask your dealer if they are not
assigned.
2. Make sure to record the IDs because they cannot be confirmed
without entering [SUPERVISOR MENU]. Ask your dealer if you
forget.
Registering Agent IDs
Outline
This procedure sets agent ID numbers and their groups.
Setting
Program Address 3301~3364
Set agent ID numbers and agent groups. ID numbers are fixed to 4
digits. Set 1 or 2 as an agent group for each agent.
Operation
1. From [CUSTOMIZE MENU] screen, press the
soft
key
3
or
8
to
select [AGENT ID].
2. From [AGENT ID] screen, press the
soft
key
1
or
6
to select
[REGISTRATION].
3. The following screen appears. Press the
soft
key for desired agent
number.
AGENT ID
REGISTRAION
CONFIRMATION
CUSTOMIZE MENU
CUSTOMIZE MENU
LINE REGIST.
SYSTEM ID
AGENT ID
GROUP SETTING
CALL HANDLING
01 1000 1
02 1001 1
03
04 1002 2
05
REGISTRATION