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About NVM-
Series
NVM-Series connects to your telephone system and provides an
Automated Attendant plus Voice Mail. NVM-Series includes the fol-
lowing products: NVM-2e, VANGARD Mail and NVM-2000.
About This Guide and the Cross Reference Chart
This guide describes the NVM-Series features and how they integrate
with the i-Series, DS1000/2000, Portrait 308/824 and ONYX/DS01
telephone systems. Some of the features in this guide are not applica-
ble to all NVM-Series models and to all telephone systems. Refer to
the Feature Cross Reference Chart at the back of this guide. This chart
cross-references the features in this guide to their applicable
NVM-Series models and telephone systems. Features are shown as
available (Y), unavailable (N) or available only in certain NVM-Series
software revisions. For example, 3.0 means the feature is available in
software revisions 3.0 and higher.
About the Automated Attendant
The Automated Attendant answers your company's incoming calls, then
plays a recorded "greeting," usually in the form of a Welcome Message
and Instruction Menu. For example, an outside caller may hear:
●
Thank you for calling ABC company. If you are calling from a
Touch Tone phone, please dial the extension number you wish to
reach or dial 0 for assistance. If you are calling from a rotary
dial phone, please stay on the line for assistance.
The caller simply dials a code to route their own call. Or, the caller
waits for assistance from the company operator.
About Voice Mail
The Voice Mail system lets outside callers leave recorded messages
for you. This is very handy when you are out of the office. And, it
lets you leave recorded messages for your co-workers. The messages
get stored in each person's voice mailbox. To listen to your messages
or use other NVM-Series Voice Mail features, you call your mailbox
(see page 6).
Introducing NVM-
Series
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