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on-hook When the handset is left on the cradle and the speakerphone is turned off.
party A person who places or answers a call.
personal list One of the four types of Abbreviated Dialing lists; programmable by the system
manager or by you, the user. Contains telephone numbers of your choice, and stores each of them
as a single-digit list item.
personal list item One of the 10 available slots on an Abbreviated Dialing personal list. The
first nine personal list items are given digits 1 to 9, with 0 for the tenth item.
pickup group A group of up to 25 voice terminal users who can answer calls for each other
through the Call Pickup feature. Group members are determined by the system manager and are
usually located in the same work area or perform similar job functions.
priority call An important or urgent call which sends a special 3-burst ring.
program/reprogram To use your dial pad to assign a telephone number to a personal list item
or an for Abbreviated Dialing.
retrieve To collect telephone messages with the Message or Voice Message Retrieval features.
(Also, with Call Park, to resume a call from an extension other than the one where the call was
first placed or received.)
ringer The device that produces the electronic ringing sound in your voice terminal.
softkey features Those features accessed with the four arrowed softkeys ( ) and the display
control buttons. A person using an 8411D (with display) can access up to 12 softkey features.
softkeys The four buttons below the display labeled with arrows ( ). These buttons
correspond to words on the display screen. Softkeys can be used along with display control keys
to access up to 12 features. (These features are in addition to those features assigned to the call
appearance/feature buttons on your voice terminal.)
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stored number A telephone number which has been programmed and stored as a
1-, 2-, or 3-digit list item for use with Abbreviated Dialing. It can be a complete or partial
telephone number, an extension number, or a feature or trunk code. Once programmed, a number
can be accessed by first dialing the list, then the list item digit(s) under which it is stored. If the
number is stored on an , the number can be accessed by simply pressing that button,
and then dialing the appropriate entry number.
switch The device that makes connections for all voice and data calls for a
network, and which contains software for features. Also known as a system, switching system, or
PBX (private branch exchange). Your switch is either a
DEFINITY Enterprise Communications Server (ECS) Generic 1 or
Generic 3 or a System 75.
system list One of the four types of Abbreviated Dialing lists; programmable only by the
system manager. Contains telephone numbers helpful to all system users, and stores each of those
numbers as a 2-digit list item.
system manager The person responsible for specifying and managing the operation of
features for all the voice and data equipment in your network.
System 75 The switch to which you may be connected. [Your voice terminal may be
connected to DEFINITY Enterprise Communications Server (ECS) Generic 1 or Generic 3
instead.] Both System 75 and the DEFINITY ECS Generic 1 and Generic 3 are communications
systems which transmit and receive voice and data signals for all communications equipment in
your network.
trunk A telecommunications channel between your switch and the public network. Trunks of
the same kind connecting to the same end points are assigned to the same trunk group.
trunk code A dial code of one, two, or three digits which you dial to access a trunk group to
place an outside call.
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