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18
Other Softkey Features That May Be On Your Display
Figure 5 shows the 12 default softkey features, those features that can be accessed with the
softkeys when the 8411D voice terminal is initially installed. However, if the voice terminal is
connected to a DEFINITY ECS G3V3 (or later) switch, the system manager may substitute other
softkey features in their place. The following table is a list of these alternate features and the
feature abbreviation associated with each.
Abbreviation Feature
AD Abbreviated Dialing buttons (can be multiple buttons)
Cnslt Consult
Count ACD Stroke Count (can be up to 10 buttons)
CPkUp Call Pickup
Dir Directory*
Excl Manual Exclusion
HFAns Internal Auto Answer
†
IAuto Automatic Intercom
IDial Dial Intercom
* A button should be administered, if access to System
Directory is provided. It is also desirable for
to be administered.
† This feature is available only with the DEFINITY ECS G3V2
(and later) switch.
Abbreviation Feature
IDial Dial Intercom
Inspt Inspect
Last Last Number Dialed
RngOf Ringer Off
SAC Send All Calls
SFunc Abbreviated Dialed Special Function
Spres Abbreviated Dialing Suppress
Stats ACD Agent Statistics
Stop Abbreviation Dialing Stop/Indefinite Wait
View Stored Number
Call Display
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