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Key Words to Know
access code See feature access code.
activate To begin or turn on the operation of a feature.
attendant The person who handles incoming and outgoing calls at the main console.
AUDIX Audio Information Exchange, an optional voice mail and message service which
provides coverage for calls to you by recording callers’ messages and reporting Leave Word
Calling messages.
call appearance A button used exclusively to place or receive calls. It has an assigned
extension number and is equipped with a red light and a green status light.
console permission The authorization (from your system manager) to initiate
Call Forwarding All Calls for an extension other than your own.
coverage Automatic redirection of calls from an unanswered voice terminal to another voice
terminal. Redirection could be to the extension of a receptionist, secretary, coworker, AUDIX, or
message center. A person who provides coverage is a covering user.
DEFINITY Enterprise Communications Server (ECS) Generic 1 and Generic 3 The
switch to which you may be connected. (Your voice terminal may be connected to System 75
instead.) Both the DEFINITY ECS Generic 1 and Generic 3 and
System 75 are communications systems which transmit and receive voice and data signals for all
communications equipment in your network.
dial pad The 12 pushbuttons you use to dial a number and access features.
display control buttons These buttons are labeled , ,
, and .
is used to access the first feature option screen. allows you to exit a display feature
and return to Normal (call-handling) Mode.
and can be used to help you go back and forth through the feature option screens.
enhanced list One of the four types of Abbreviated Dialing lists; programmable only by the
system manager (and available only with System 75 Version 3 and the DEFINITY ECS Generic 1
and Generic 3). Contains telephone numbers useful to all system members, and stores each of
those numbers as a 1-, 2-, or 3-digit list item.
extension A dialing number of one to five digits assigned to each voice terminal connected to
your DEFINITY ECS Generic 1 or Generic 3 or your System 75.
feature A special function or service, such as Conference, Hold, Send All Calls, etc.
feature access code A dial code of one, two, or three digits, which you use to activate or
cancel the operation of a feature. Check with your system manager for the feature access codes
for your system.
group list One of the four types of Abbreviated Dialing lists; programmable by the controller
of the list or the system manager. Contains telephone numbers useful to members of a specific
group, and stores each of those numbers as a 2-digit list item.
handset The handheld part of the voice terminal which you pick up, talk into, and listen from.
Also known as the receiver.
message retriever A person authorized by the system manager to retrieve messages for other
users.
off-hook When the handset is removed from the cradle (for example, when you lift the handset
to place or answer a call) or when the speakerphone is turned on.
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