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Jabra GO 6430 USER MANUAL
Applying Firmware Updates
To update the firmware in a Jabra GO 6400 headset, do the following:
1. Insert the Jabra GO 6400 headset into the travel charger and plug the USB cable from the travel charger into a
USB port directly on your PC.
2. Bring the headset into firmware update mode by double-tapping the MFB button on the headset (two quick
taps with less than half a second between them) and make sure the LED on the headset turns pink.
3. After the headset has been switched to firmware update mode, you may see a “Found New Hardware Wizard”
if you are running Windows XP. Complete the wizard using the default selections to install the driver required
for a firmware update. See also DFU Driver installation.
4. Start the Jabra Firmware Updater by clicking on the Windows Start menu and select All Programs > Jabra >
Jabra PC Suite > Jabra Firmware Updater. The wizard launches.
5. On the first page of the firmware update wizard, you select Jabra GO 6400 in the drop-down list provided. If
the headset does not appear in the list, verify that the headset is in firmware update mode (LED is flashing
pink) and click the Refresh button. Mark the box Check for firmware updates on www.jabra.com to fetch the
latest firmware from www.jabra.com, or unmark it to use the local firmware file you used for updating your
LINK 350 Adapter.
6. When you have selected Jabra GO 6400, click on Next.
7. On page two of the wizard, you must either download the firmware from www.jabra.com, or manually point
out the firmware file. It is important that you use the same firmware version for your Jabra GO 6400 headset
as used for the Jabra LINK 350 USB Bluetooth® Adapter to ensure compatibility between headset and adapter
firmware.
8. Click on Next and complete the remaining steps in the wizard.
See the Jabra PC Suite online help for more, including how to update a Jabra LINK 350 USB Bluetooth® Adapter.
Note: While a device is in firmware update mode, it is not visible in Jabra Control Center or listed in the
Device Service window.
5.6 CENTRAL ADMINISTRATION AND MASS DEPLOYMENT
If you are an IT manager of an organization that is rolling out a large number of Jabra GO solutions, then you
might wish to use the Jabra Control Center, which is part of the Jabra PC Suite.
For advanced Jabra products with many configuration parameters, the Jabra Control Center lets you save a device’s
complete configuration to a file on disk and load it into the same, or a similar device at a later point in time. This
feature enables you to make a snapshot or backup of your device’s current configuration. A configuration file can
be used to restore your device’s configuration at a later time if you wish to revert to a previous snapshot, or if you
need to clone your settings to a new device.
For mass deployment, you can save a copy of configuration settings from one Jabra GO device on PC and quickly
apply this configuration to new Jabra GO devices when you connect them to the administrator PC.
The ability to clone the configuration of one device to other similar devices is useful for mass deployment of
many devices in an organization. This means that an administrator only needs to manually go through the setup
of a single device and save its configuration to a file. This master configuration file can then be loaded into all
devices that are deployed in the organization.
Access to a device from Jabra Control Center can be password protected, ensuring that only authorized users
can change settings. Select Options > Set Password to do this. Once password protected, the entire device
configuration, e.g. IntelliTone settings and softphone settings, is protected in Jabra Control Center.