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For ongoing and future product quality improvement initiatives, 9900s, 9950s, and 9951s comes equipped
with an embedded device lifetime counter function. Honeywell may use lifetime counter data for future
statistical reliability analysis as well as ongoing quality, repair and service purposes.
Technical Assistance
If you need assistance installing or troubleshooting your device, please call your distributor or the nearest
technical support office:
North America/Canada
Telephone: (800) 782-4263
E-mail: hsmnasupport@honeywell.com
Latin America
Telephone: (803) 835-8000
Telephone: (800) 782-4263
E-mail: hsmlasupport@honeywell.com
Brazil
Telephone: +55 (11) 5185-8222
Fax: +55 (11) 5185-8225
E-mail: brsuporte@honeywell.com
Mexico
Telephone: 01-800-HONEYWELL (01-800-466-3993)
E-mail: soporte.hsm@honeywell.com
Europe, Middle East, and Africa
Telephone: +31 (0) 40 7999 393
Fax: +31 (0) 40 2425 672
E-mail: hsmeurosupport@honeywell.com
Hong Kong
Telephone: +852-29536436
Fax: +852-2511-3557
E-mail: aptechsupport@honeywell.com
Singapore
Telephone: +65-6842-7155
Fax: +65-6842-7166
E-mail: aptechsupport@honeywell.com
China
Telephone: +86 800 828 2803
Fax: +86-512-6762-2560
E-mail: aptechsupport@honeywell.com
Japan
Telephone: +81-3-3839-8511
Fax: +81-3-3839-8519
E-mail: aptechsupport@honeywell.com
Online Technical Assistance
You can also access technical assistance online at www.honeywellaidc.com.