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Troubleshooting
User’s Guide 10–11
I cannot turn
the Wireless
LAN on.
■ Be sure you have enough battery charge. If the battery
is extremely low, your iPAQ Pocket PC may not turn on
if WLAN was on in order to conserve power.
■ Reset the device by using the stylus to lightly press the
Reset button. This will turn off WLAN.
I cannot connect
to an available
network that
shows in the list
of networks
without a name.
It is likely that the netwrk is a “hidden” or non-SSID
broadcast network. You must know the network name
(SSID) to be able to connect.
1. Tap Start > Settings > Connections tab >
Connections > Advanced tab > Network Card.
2. Select Add New Settings.
3. Enter the network name (SSID).
4. Select the appropriate values in the Connects to: box.
5. If WEP settings are required, tap the Authentication
tab and enter them.
I cannot connect
reliably to an
available
network or
connections are
frequently
dropped.
■ Be sure there is ample signal strength available in the
area.
■ If you are using one of the WLAN Power Save modes,
try changing modes or turning off Power Save. Refer to
“Changing the Wireless LAN Power Saving Modes” in
Chapter 3, “Managing the Battery” for more information.
■ If you are using Extended Power Save mode, turn off
Bluetooth.
Problem Solution