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User’s Guide 10–4
Troubleshooting
I cannot find
the document
or workbook
Isaved.
Pocket Word and Excel recognize and display documents in
only one folder below My Documents. For example, if you
created another folder in the Personal folder in My
Documents, the documents in that folder will not be shown.
To find your document or workbook, from tap Start >
Programs > File Explorer. Open the folder you created,
then tap the file you’re looking for.
My device is
always asking
me for a
password.
Tap Start > Settings > Personal tab > Password to be
sure the password settings are configured as you wish.
I cannot find
files sent to me
by another
device.
Check My Documents, which is the default save location
used to receive files.
Problem Solution