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User’s Guide 10–10
Troubleshooting
Wireless LAN
For more information on Wireless LAN, refer to Chapter 9,
“Using the Wireless LAN.”
Problem Solution
I cannot connect
to an access
point.
■ Be sure the WLAN is on.
■ Be sure the device identified the network you want to
connect to.
■ Be sure you provided any necessary authentication
keys if prompted by the system.
■ Be sure your iPAQ Pocket PC is within range of the
access point.
I am connected
to an access
point, but I
cannot browse
the Internet.
If the wireless network you are connected to connects to
Work, the network may require a proxy. To set up the proxy:
1. Ask your network administrator for the proxy settings.
2. Tap the Connections icon > Add Proxy Server.
3. Refer to “Setting Up Proxy Server Settings” in Chapter
9 for more information.
I do not see
my wireless
network on
my iPAQ
Pocket PC.
Your wireless network could be a non-broadcasting
network.
1. Tap the Connections icon > Settings.
2. Tap the Advanced tab > Network Cards > Add New
Settings.
3. Follow the instructions on the screen.
My data transfer
rate is too low.
■ If Bluetooth is on, turn it off.
■ Turn off the Power Save modes for Wireless LAN.
Refer to “Changing the Wireless LAN Power Saving
Modes” in Chapter 3, “Managing the Battery” for more
information.
(Continued)