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Chapter 11 | Troubleshooting| 97
11 | Troubleshooting
11 | Troubleshooting11 | Troubleshooting
11 | Troubleshooting
If you encounter difficulties while using your HP Jornada
430/430se, this chapter helps you find answers.
If you need information about troubleshooting Microsoft
ActiveSync, see the Troubleshooting partnerships section in
chapter 6.
The information in this chapter helps you:
• Troubleshoot basic problems
• Troubleshoot problems with remote connections
• Troubleshoot problems with the display
• Troubleshoot problems connecting by infrared
Troubleshooting basic problems
Troubleshooting basic problemsTroubleshooting basic problems
Troubleshooting basic problems
If you have a specific problem, review the information below to
see if you can find the answer quickly. Or, go to the HP Jornada
Web site at www.hp.com/jornada/support for current information
about common difficulties. You can also find new software,
drivers, and updated support documentation on this web site.
Problem Diagnosis / Remedy
HP Jornada does not
turn on when not
connected to AC power.
Battery power is too low to run the
P/PC. Connect to AC power, and
then turn on your HP Jornada.
(Charge the battery regularly to
avoid running out of battery
power.)
Battery runs out of
power quickly.
You are using your HP Jornada in
ways that drain the batteries
quickly. See the Optimizing
battery life section in chapter 3.