Cypress 2004 IP Phone User Manual


 
52 While on an active call
Transferring a call
Follow this procedure to transfer a call to another extension.
1
Press the Transfer key in the upper display area. The
other party is on hold and a dial tone sounds. The LCD
indicator light flashes steadily.
2
Dial the DN to which the call is to be transferred.
3
When that number rings or a person answers, announce
the call and then press the Transfer key to connect the
calling party.
4
To return to the original call, if the transfer is incomplete,
press the line (DN) key (next to the LCD indicator) to
reconnect to the original call.
If the call is not answered after it is transferred, press the
Goodbye key and then press the flashing extension.
Using the call park feature
Use the call park feature to hold temporarily (park) and retrieve a call from
any telephone. Using call park does not tie up a line.
1
To park a call to another extension, during an active call,
press the Park key in the upper display area.
2
Look at the display. A System Park extension is displayed.
Take a note of the number.
3
Press the Park key.
4
Go to any phone and retrieve the call by dialing the System
Park number that was displayed.
Busy Lamp Field
Busy Lamp Field allows you to monitor on- and off-hook status for any user
and to transfer calls efficiently with one-button transfer. Answer the call by
lifting the handset or pressing the line key. Then press the Busy Lamp Field
Key associated with the user to transfer the call.
Multiple Appearance
Directory Number (MDN)
This feature all
ows you to answer and place calls for other users such as the
CEO of your company.
Example: An incoming call for the CEO causes the CEO’s MDN Line to
flash. Press the MDN Line to answer. To transfer, press the Transfer key
displayed on the LCD of your phone and then the MDN key again.