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Understanding Additional Configuration Options
Your system administrator can configure your phone to use specific button and softkey templates
along with special services and features, if appropriate. The table below provides an overview of some
configuration options that you may want to discuss with your phone system administrator based on
your calling needs or work environment.
Note You can locate Phone Guides and other documents listed in this chapter from the following
URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm.
If you... Then... For more information...
Need to handle
more calls on your
phone line
Ask your system administrator to
configure your line to support more calls.
Talk to your system administrator
or phone support team.
Need more than
one phone line
Ask your system administrator to
configure one more directory number for
you.
Talk to your system administrator
or phone support team.
Work with (or
work as) an
administrative
assistant
Consider using:
• The Cisco Unified IP Manager
Assistant service
• A shared line
See the
• “Using a Shared Line” section
on page 31
• Cisco Unified IP Manager
Assistant User Guide
Want to use one
extension for
several phones
Request a shared line. This allows you for
example to use one extension number for
your desk phone and mobile phone.
See the “Using a Shared Line”
section on page 31.