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If you want to... Then...
View the Main menu Press (Help button) on your phone and wait a few seconds for
the menu to display. If you are already in Help, press Main.
Choose from the following Main menu topics:
• About Your Cisco Unified IP Phone—Descriptive information
about your phone model
• How do I...?—Procedures and information about commonly
used phone tasks
• Calling Features—Descriptions and procedures for using calling
features, such as conference and transfer
• Help—Tips on using and accessing Help
Learn about a button or
softkey
Press (Help button), then, quickly press a button or softkey.
Learn about a menu item Press (Help button), twice quickly with the menu item
highlighted.
Get help using Help Press (Help button). After a second or two, press Main and
select Help from the Main menu.
An Overview of Your Video Phone
Cisco Unified IP Video Phone 7985G Phone Guide 15
Understanding Lines Versus Calls
Be sure not to confuse lines and calls on your phone. Use these tips to avoid confusion:
Lines
Your phone can support up to a maximum of 8 lines or phone extensions, depending on how your
system administrator configured your programmable buttons. To see how many lines you have, press
the Line button to open the line menu. You have as many lines as you have extension numbers.
Each line can support a certain number of calls, depending on your phone’s configuration. By default,
each line can support a maximum of 4 calls, but your system administrator can adjust this number
according to your needs. So you might find yourself handling several calls, even though you have only
one line on your phone.
Calls
Each phone supports a maximum of 200 calls, but only a maximum of 100 calls per line. If you have
one line, your system administrator can configure your phone to support up to 100 calls on this single
line, or, if you have two lines, you might have 100 calls on each of the two lines, for a maximum of
200 calls.