Filter
Top Products
96
Help and advice
Spare batteries
AA Alkaline batteries are available from
BT Shops.
Battery/old BT In Touch Pendant
disposal
Do not immerse the batteries in water. Do not
throw the batteries or the old BT In Touch
Pendant into fire, or dispose of them with
ordinary domestic refuse.
Your batteries contain cadmium. Check your
local regulations for special disposal instructions.
Damage liability
BT accepts no responsibility for damage caused
to your BT In Touch 2000 User Phone or your
BT In Touch 2000c Carer Phone by using any
other batteries than the type recommended.
No display appears
The batteries may be discharged or the power
supply may be disconnected. Check the power
is connected and switched on. If it is, you will
need to replace the batteries.
Try resetting your phone. Follow the
instructions in ‘Returning the BT In Touch 2000
User Phone to its factory settings’ on page 43.
The display may be faulty.
Where do I get a new line
extension socket?
Ring BT on Freefone 0800 800 150 to talk to a
BT engineer.
If there are no alert messages
You may not have subscribed to a Caller
Display network service. If you have
subscribed, check that the service has been
activated (call your service provider).
Can I use an answering machine
with either BT In Touch Phone?
An answering machine can be used in the
normal way with your BT In Touch 2000 User
or 2000c Carer Phone.
However, if your BT In Touch 2000c Carer
Phone receives an emergency call which is
taken by your answering machine, the
emergency message will be recorded and the