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Carer Phone
To do this, you should hang up either by
replacing the handset or pressing the
Handsfree button. You are now able to dial
another number.
In addition to ‘clearing down’ your BT In Touch
2000c Carer Phone, if you wish to clear down
the BT In Touch 2000 User Phone
, returning it
to an idle state (i.e. so the User is able to make
further calls), you should press 6 ✱ ✱.
Important
This feature is particular to your BT In Touch
2000c Carer Phone.
If you are NOT
using a BT In Touch 2000c Carer
Phone and you wish to make a further call after
receiving the emergency call, you must enter 6 ✱ ✱
from the telephone keypad to clear the line.
Cancelling the flashing
emergency calls
Even after 555 has been entered by the Carer,
the emergency light on the BT In Touch 2000c
Carer Phone will still continue to flash.
To stop the flashing press and hold down
the
Cancel button.
Receiving an emergency call whilst
already engaged on another call
If you already subscribe to a Call Waiting
network service, then any incoming calls
received while you are already engaged on
another call, can be identified by a beep
through the handset.
If the incoming call is from the User the
emergency light will also flash and beep.
In this case you should immediately answer the
incoming emergency call by pressing the R
button, then take control of the emergency call.
Returning home to a missed
emergency call
The Calls List will record all incoming calls
including emergency calls. You will know when
you have a new call recorded, because the
Calls light will be flashing.
Press the Calls button to check any new names
and numbers. If the call was an emergency,
both the Calls light and
emergency light will be
flashing.
You can then ring your User or call the other
Carer contact numbers to establish who took
control of the emergency.