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Help and advice
What is the 3-digit code to stop the
emergency sequence?
The Carer must press the 5 button three times.
Emergency calls
The emergency services can be contacted in
the UK by dialling 999 or 112 which is valid in
any country that is a member of the EC.
No dial tone
Is the telephone line cord plugged into the
telephone socket?
Check that the power cable is connected to the
mains power.
Replacing phone batteries
After a time, you may find that the batteries are
running out. When the batteries need replacing -
The Carer will hear the battery low warning beep
and
BATTERIES LOW
will appear on the display.
The User will hear “Change batteries” and
CHANGE BATTERIES
will appear on the display.
IMPORTANT
The batteries in the BT In Touch 2000 User Phone
act as a stand-by power source in the event of the
mains power being disconnected. If at any time
you find that the battery power has been used, you
should immediately replace all existing batteries
with new batteries. This will ensure that your
phone has the maximum stand-by power time.
The batteries taken from your BT In Touch Phone
can then be used for any other electrical appliance
requiring battery power.
Help and advice
If you cannot find the information you require in this section, then phone
the BT In Touch Product Helpline on 0845 6011 406
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