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Verve 500 – New Style – Edition 3 – 07.09.06 – 7706
If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com
Transferring calls
You can transfer an external call to another handset registered
to the BT Verve 500 base.
During your call:
1. Press and hold . Your external caller will be put on hold
and the symbol will flash.
2. Enter the internal handset number that you want to transfer
the call to using the keypad.
3. When the called handset answers, press the
Option
soft key,
then use
UP or DOWN to select
Call Transfer
.
3-Way Calls
You can hold a 3-way conference call between 2 internal
handsets and 1 external handset.
During your call:
1. Press and hold . Your external caller will be put on hold
and the symbol will flash.
2. Enter the internal handset number that you want to join the
3-way call.
3. When the called handset answers, press the
Option
soft key,
then use
UP or DOWN to select
Conference
.
To answer the external call, press
to put the internal call ‘on-hold’ or
press again to end the current
internal call. The handset will then
ring, press to take the external
call,
Using additional handsets
If you want to cancel the call transfer,
press
End
.
Alternatively you can select
Switch
Call
to toggle between the external
and internal call. The symbol
will flash.