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8 2420 Digital Telephone User’s Guide
Support for Call Center Users
To meet the needs of call center users, the 2420 telephone offers the following features:
● Call Center Mode operation—available from the Options Screen, this setting changes
the standard display from 8 to 12 call appearance/feature button labels. When you select
this mode, the bottom line of the screen display, which is used for softkey labels in
standard mode, can contain four more call appearance/feature buttons with shortened
labels.
● compatibility with a variety of headsets —the headset interface is compatible with the
following “H-top” headpieces and equipment:
Headpieces
- Starset top H31
- Mirage top H41
- Mirage top H41N
- Supra Monaural top H51
- Supra Monaural NC top H51N
- Supra Binaural top H61
- Supra Binaural NC top H61N
- Encore Monaural Voice Tube H91
- Encore Monaural NC top H91N
- Encore Binaural Voice Tube H101
- Encore Binaural NC top H101N
- Tristar Voice Tube top H81
- Tristar Noise Canceling top H81N
- Duoset (Supra Starter) Voice Tube H141 Headband only
- Duoset (Supra Starter NC) Noise Canceling top H141N
Headband only
- Duoset (Earset Starter) Voice Tub top H141 Earhooks only
- Duoset (Earset Starter NC) Noise Canceling top H141N
Earhooks only
- Duoset (Starter Special VT) Voice Tube top H141
Headband & Earhooks
- Duoset (Starter Special NC) Noise Canceling top H141N
Headband & Earhooks