Avaya 2420 Telephone User Manual


 
Call-Handling Features
Issue 3 November 2004 21
Note:
Note: Your system manager might have administered the Transfer-on-Hang-up feature.
In this case, you can transfer a call by pressing , dialing the number to
which the call is to be transferred, and then hanging up. To cancel an attempted
transfer, press the original call appearance. If your system has auto-hold
activated, use to cancel a transfer so that the potential transfer recipient is
not left on hold.
Conference
The Conference feature allows you to conference up to six parties (including yourself) on a call.
To add another party to a call
1. Press .
2. When you hear dial tone, dial the number of the person you want to add to the call.
3. Wait for an answer.
4. To add the person to the call, press again. If the called party does not answer or does
not want to join the conference, press . Then, you can return to the held call by
pressing its call appearance button.
5. Repeat Steps 1 through 4 for additional conference connections.
To add a held call to an active call
1. Press .
2. When you hear dial tone, press the call appearance button that corresponds to the held call.
3. Press again.
To remove the last person added to the conference call
1. Make sure that the conferenced call appearance is selected.
2. Press .