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20 2420 Digital Telephone User’s Guide
To change from the handset to the speakerphone
1. Press .
2. Hang up the handset.
To end a speakerphone call
Press again.
To use the Group Listen feature (if administered) in which the handset or headset
and the speaker are active at the same time
While you are active on the handset or headset, press .
Note:
Note: When the 201A Recorder Interface Module is installed with the 2420 telephone
and administered to use the headset jacks on the 20A, you cannot use the Group
Listen feature in which the headset and speaker are active simultaneously. In this
case, you can use the handset and the speaker.
Transfer
The Transfer feature allows you to transfer a call from your telephone to another extension or
outside number.
To transfer the current call to another extension
1. While on a call, press .
2. When you hear dial tone, dial the number to which the call is to be transferred.
3. Perform one of the following steps:
● To transfer the call without announcing it, press again, and hang up. The transfer is
complete.
● To announce the call before transferring it, wait for the called party to answer. See Step 4.
4. When the called party answers, announce the call. If the line is busy or if there is no answer,
press . Then, you can return to the held call by pressing its call appearance button.
5. Press again and hang up to complete the transfer.
The “Transfer Completed” message appears.