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46 Avaya Video Communications Systems User Guide
Connectivity Issues
If a call does not successfully connect, verify that you have dialed a working number and
that the far end destination is powered on and available. Verify that the network is ready and
available. Network status is indicated at all times in the status bar. If the Avaya system is
connected to the local network, a green network status icon appears. A yellow or red
network status icon indicates a problem with the network connection. Refer to “The Main
Screen” on page 9 for a visual depiction and description of the network status icons. You
may need to reboot a system that fails to connect calls. To reboot the system, access User
Preferences : Diagnostics : System Reboot, or contact your administrator.
If the system is not responding to commands from the remote control, contact your
administrator for assistance.