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AastraLink RP Phone User Guide 29
Using Microsoft Response Point Assistant
Upgrading Assistant
The Microsoft Response Point Assistant phone system software must be the same
version as the software being used by the AastraLink RP 500 Base Unit and your
System Administrator.
When logging on to Assistant, you may see a message that the version of the base unit
is higher than the version of Assistant. When this occurs Assistant may need to be
upgraded, however, the upgrade may be optional.
If you continue to log on without upgrading, but cannot connect to the base unit, ask
the phone System Administrator for a newer version of the Assistant software.
Note: When upgrading to a newer version of Assistant, your existing settings are
maintained.
To upgrade your Assistant software, do the following.
1. Locate the CD that contains the newest version of the Microsoft Response Point
Assistant phone system software.
2. Insert the CD into the CD drive of your computer.
Note: If the Autoinstall window does not open, use the Windows Explorer to view
the CD directory. Double-click Install.exe to start the installation process.
3. Click Install AastraLink RP software.
4. Follow the prompts to install Assistant. When asked if you want to upgrade, click
Yes.
Removing Assistant
To uninstall the Assistant software, use the add/remove programs option in the
Windows control panel.