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INDEX 93
INDEX
A
access buttons
attendant console 76, 77
Basic Telephone 26
Business Telephone 19
Account Codes 62, 90
Acrobat Reader 50, 77
administrator, definition 8
Adobe Software 50, 77
All Ports Busy message 86
announcements, broadcasting 69
answering calls 42
attendant console 75, 76
access buttons 77
Automatic Telephone Relocation 49
B
Billing Codes 62, 90
branch offices, calling 71
Bridged Extensions 72
buttons
attendant console 77
Basic Telephone 24
Business Telephone 18
C
call centers 65
Call Forward
answering calls 42
incoming calls directly to your mailbox 35
overview 43
problems with 87
Call Park
feature codes 91
overview 68
retrieving parked calls 69
Call Park button
attendant console 78
Business Telephone 21
Call Permissions 56
Call Pickup
directed 64
feature code 91
group 64
overview 63
Call Toggle
button on Basic Telephone 25, 26
feature code 89
managing incoming calls 26
Caller ID
feature codes 90
identity restriction 62
incoming calls 42
outbound calls, restricting 62
overview 62
Calling Group
as part of a Hunt Group 65
feature code 92
overview 67
Calling Line Identity Restriction (CLIR) 62
Class of Service Override 57
feature code 90
cleaning telephones 85
CLIR
defined 62
feature codes 90
codes
account 62
feature 89
Complement Attendant Software
computer screens and tabs 78
overview 75, 78
shortcuts 79
Conference button 19
conference calls
drop last call 47
feature codes 90
overview 46
Conference Drop feature 47
connecting telephones
electrical power 82
jacks (RJ 45 and RJ 11) 39
conventions 8
creating voice mail messages 33