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64 CHAPTER 7: GETTING MORE FROM YOUR TELEPHONE SYSTEM
There are two types of Call Pickup:
■ Directed Call Pickup — Retrieves a call that is ringing on a specific
telephone.
■ Group Call Pickup — Retrieves a call that is ringing on any one of a
group of telephones.
Directed Call Pickup To answer a call that is ringing on another user’s telephone using the
Feature Code:
1 Pick up the handset.
2 Press Feature button followed by 455 and the user’s extension. The call is
directed to your telephone.
To answer a call ringing on another user’s telephone using One-Touch
Pickup:
1 Pick up the handset.
2 Press the Access button that your administrator has assigned to Directed
Pickup.
3 Dial the extension number of the telephone that is ringing.
Group Call Pickup To answer a call that is ringing on a group member’s telephone using the
Feature Code:
1 Pick up the handset.
2 Press Feature button followed by 456 and the group number. The call is
directed to your telephone.
To answer a call that is ringing on a group member’s telephones using
One-Touch Pickup:
1 Pick up the handset.
2 Press the Access button that your administrator has assigned to Call
Pickup.
3 Dial the group number.