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Complement Attendant Software 79
Table 11 describes Complement Attendant Software buttons and
keyboard shortcuts to functions on the Action menu.
Last Tab Sorts the list of users in alphabetical order by last name.
Department Tab Sorts the directory by the user department.
Hidden Tab Hides entries in the NBX directory that you do not want to
appear on other tabs, such as conference room phones.
Quick Tab Provides quick access to the most frequently used entries in the
directory.
Table 11 Attendant Software Buttons and Keyboard Shortcuts
Button Purpose
Keyboard
Shortcut
Answer Answers an incoming call. Alt+A
Dial Dials a selected number to place an outgoing call. Alt+D
Park Places a call in a “holding pattern” so that it can
be retrieved from any other telephone on the
system.
Alt+K
UnPark Releases a caller from a “holding pattern.” Alt+U
Release Terminates a call. Alt+R
Hold Places a caller on hold. Alt+H
UnHold Removes a caller from being on hold and returns
to the call.
Alt+N
Transfer Forwards a call to another telephone. Alt+T
Complete Transfer Completes the transfer of a call. Alt+M
Cancel Transfer Cancels a transfer. Alt+S
Conference Establishes a single call with up to three additional
internal or external parties.
Alt+C
Complete
Conference
Completes the conference call. Alt+P
Cancel Conference Cancels the addition of a party to a conference
call.
Alt+E
Table 10 Elements of the Complement Attendant Screens (continued)
Field Purpose