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Troubleshooting
ADDITIONAL
INFORMATION
English
Q2: Web menu setting is not available
Problem Cause Remedy
The Web menu cannot be opened. The network setting of the PC is
inappropriate (when other PCs and network
printers in the LAN are also unusable).
Set the LAN board and LAN card again and
reboot the PC.
Reset the IP address of the PC.
An inappropriate LAN cable is used for the
connection between this unit and the
network.
Use an optimum LAN cable (straight or cross
cable).
Use a LAN cable of Category 5 or higher.
This unit is malfunctioning. Reset this unit to restore the factory settings
(page 42), and then perform desired settings.
An inappropriate URL is specified. When using this unit for the first time or after
restoring the factory settings, access “http://
(IP address shown in the initial display of
this unit)”.
The Web browser of the PC is set to use a
proxy server.
The Web menu cannot be opened when the
proxy setting is inappropriate.
When using Internet Explorer 6 for
Windows, open the “Tool” menu, select
“Internet Options” → “Connection” tab →
“Set LAN”, and clear the “Use proxy user”
check box.
A network fault occurred, or the
communication is blocked by a firewall.
Consult your network administrator to have
the network status checked.
The password for the Web menu is
entered but it cannot be opened.
The password is incorrect (when a password
error is displayed).
Enter the master password (page 21)
The settings are returned to the
previous settings.
You did not click “Submit” or “Register” to
confirm the settings.
After configuring the Web menu settings, be
sure to click “Submit” or “Register” to
confirm the changed settings. If the window
is closed without confirmation, the settings
you made are not saved.