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[63] TROUBLESHOOTING
www.uniden.com
TROUBLESHOOTING
Your computer is
unable to connect
to the Internet.
The lan LED on the UIP165P is off
and/or the LINK LED on your
computer's Ethernet card is off.
Making sure the cable between the UIP165P and your computer is
1) Securely connected to the UIP165P's LAN port.
2) Securely connected to your computer's Ethernet card.
3) Free of any frays, loose connectors, or other visible defects.
Your computer doesn't have an IP
address. (In most Windows systems,
open a command prompt window
and enter the command
ipconfig
.)
1) Making sure your computer is configured for DHCP.
2) Making sure the UIP165P's DHCP Server is enabled.
Your computer's IP address and
subnet mask are on a different
network than the UIP165P's.
1) Making sure the first three parts of your computer's IP address match the
UIP165P's IP address and the fourth part is different.
2) Making sure your computer's subnet mask exactly matches the subnet mask of
the UIP165P.
The UIP165P is not the default
gateway for your computer.
Making sure your computer's default gateway address is set to the UIP165P's IP
address.
Your UIP165P
main base is
unable to make or
receive calls.
The link LED is off.
1) Resetting the UIP165P.
2) Contacting Packt8 to verify the necessary SIP configuration settings.
The link LED is on.
Plugging a standard analog phone into the UIP165P's VoIP1 port. If this works,
your UIP165P may be damaged. Contact Uniden customer service.
Scenario Check to see if... Then try...