Filter
Top Products
54
Troubleshooting
Troubleshooting
Common Issues
If your phone is not performing to your expectations, please try these simple steps rst. If these steps do not solve
your problem, please call our Customer Hotline (see the back cover for contact information).
When you have this
problem...
Try...
The
charge LED won’t
illuminate when the cordless
handset is placed in the
cradle.
Checking the AC adapter connection (see page 7).
Re-seating the cordless handset in the cradle.
Cleaning the charging contacts on the handsets (see page 53).
•
•
•
The audio sounds weak.
Moving the cordless handset closer to the base.
Moving the handset and/or base away from metal objects or appliances and try
again.
•
•
No stations can make or
receive calls.
Checking the telephone cord connection. If CHECK TEL LINE appears on the
base display, the telephone cord may not be connected correctly (see page 9).
Disconnecting the base AC adapter. Wait a few minutes, then reconnect it (see
page 8).
Changing the dial mode (see page 11).
•
•
•
A single cordless handset
can’t make or receive calls
(but other stations can).
Checking the battery pack connection (see page 6).
Charging the battery for 15 to 20 hours.
Moving the cordless handset closer to the base.
Making sure the line is not in use. If an outside call is already using a line, you
cannot use that line to make another outside call.
Resetting the handset (see page 56).
•
•
•
•
•
UC517BH(DECT2088) book OM 2.indb54 54 1/9/2008 11:08:06 AM