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Chapter6 Additional information
Password problems
I forgot the password, and my CLIÉ handheld is not locked.
, You can use Security to delete the password, but your CLIÉ
handheld deletes all records marked as private. To back up all data
including private records, perform a HotSync operation before you
delete the password. Then follow these steps to restore your private
records onto your CLIÉ handheld:
1 Perform a HotSync operation to back up your data.
2 Tap Forgotten Password in Security to remove the password and
delete all private records.
3 Perform a HotSync operation to synchronize your data and restore
the private records by transferring them from your computer to
your CLIÉ handheld.
I forgot the password and my CLIÉ handheld is locked.
,
If you assign a password and lock your CLIÉ handheld, you must perform
a hard reset to continue using your CLIÉ handheld. See “Resetting your
Sony CLIÉ Handheld” (page 24) for more information.
Memory Stick
®
media problems
I cannot copy/move data from Memory Stick
®
media to my
CLIÉ handheld.
, Your CLIÉ handheld requires a memory space of at least
approximately 1.1 times the data size that you are copying/moving.
I inserted Memory Stick media, but the message “Please
insert Memory Stick media” appears.
, Your Memory Stick media is not recognized by your CLIÉ handheld.
Remove it and insert it again.
Troubleshooting – Frequently Asked Questions