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Chapter6 Additional information
, Confirm that the Speed setting in the Setup dialog box works for
your modem. If you have problems using the “As Fast As Possible”
option or a specific speed, try using a slower speed.
, Make sure that your modem resets before you try again. (Turn off
your modem, wait a minute, then turn it on.)
, Confirm that the telephone cable is securely attached to your
modem.
, Make sure that the dialing instruction dials the correct phone
number.
, If you need to dial an outside line prefix, make sure you selected the
Dial Prefix option on your CLIÉ handheld and have entered the
correct code.
Check the following on your CLIÉ handheld:
, If the telephone line you are using has Call Waiting, make sure you
selected the Disable call waiting option under “Modem Sync Phone
Setup” on your CLIÉ handheld and entered the correct code.
, Make sure that the telephone line you are using is not noisy. This can
interrupt communications.
, Check the batteries in your modem and replace them if necessary.
I cannot perform an IR HotSync operation.
, Make sure that the HotSync Manager is running and the Serial Port
for local operations is set to the simulated port for infrared
communication.
, On your CLIÉ handheld, make sure that the HotSync application is
set to IR to a PC/Handheld.
, Make sure that the IR port of your CLIÉ handheld is aligned directly
opposite to, and within a few inches of, the infrared device of your
computer.
Troubleshooting – Frequently Asked Questions
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