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Chapter6 Additional information
Troubleshooting – Frequently Asked Questions
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This section describes how to solve common problems you may encounter
when using your CLIÉ handheld. If a problem arises, we suggest you charge
your CLIÉ handheld. If the problem persists, review the following list of
frequently asked questions for possible solutions before you contact Sony
Customer Information Service Center.
Note
Thousands of third-party add-on applications are available for the Palm OS
®
platform.
Sony does not support third-party applications. If you have a problem with a third-
party application, please contact the developer or publisher of that software.
Operating problems
I do not see anything on my CLIÉ handheld's screen.
, Recharge your CLIÉ handheld. If your CLIÉ handheld still does not
operate, try a soft reset. See “Resetting your Sony CLIÉ Handheld”
(page 24).
, Make sure that the HOLD switch is not in the protect position.
I get a warning message telling me my CLIÉ handheld’s
memory is full.
, Purge records from Date Book and To Do List. This deletes To Do
List items and past Date Book events from the memory of your CLIÉ
handheld.
, Delete unused address entries, memos and records. If necessary, you
can save a backup for these records. See explanations for each
application.
, If you have installed additional applications on your CLIÉ handheld,
remove them to recover memory. See “Removing add-on
applications” in the Read This First manual.
, Some applications may not operate properly if the memory is
insufficient.