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Samsung System Administration Guide
DCS-408 & 408i November 2001
2
S
pecial Features
Night Service Operation
(Automatic or Manual)
Your system is designed to operate in two modes: Day and Night Service. Night Ser-
vice permits incoming calls to be handled in a different way to that during normal Day
Service and may be set manually or automatically. While in Night Service, stations will
be limited to their individual night class of service dialling restrictions. You can put the
system in or out of Night Service at any time. For automatic Night Service there is an
‘on’ and ‘off’ time for each day. If no automatic timer is set, Night Service must be
turned on and off manually.
•
Automatic Night Service
Automatic Night Service is turned on or off according to programmed on and off times.
These programmed times use the system clock as a reference, so the system clock
must be set correctly. If you have a NIGHT key programmed on a keyset, pressing
this key will override the automatic mode until the next programmed time (see Manual
Night Service,
below).
The programming procedures for setting Automatic Night Service, and system date
and time, are described in the “System Administrator Programming”
section of this
guide.
•
Manual Night Service
You must have a NIGHT key programmed on one or more keysets. (MMC 722 can be
used for this, if not already done by the system installer.) Press the NIGHT key to enter
Night Service. Enter the Night Service passcode and press 1 to enter Night Service or
0
to leave Night Service (or use the soft keys to select the required option from the
display). The NIGHT keys on all keysets will light red to indicate that Night Service has
been set.
Note: The passcode is set by default to ‘0000’ but may be changed using the Day/Night option
in MMC 202 (Change Feature Passcodes).
Calling the System Operator
Any station that dials 0 will ring its assigned operator. Calls to the system operator are
easily identified because the CALL key will have a rapidly flashing red light. Station
users will never receive a busy signal when they dial
0
or the operator group number.
The calls will continue ringing in a queue until answered.
Operator Recalls
Transferred calls that go unanswered will recall to the station that originated the trans-
fer. Should the station that originated the transfer not answer the recall, the call will be
sent to the system operator as a transfer recall.
A call left on hold will recall the station that put it on hold. If the hold recall is unan-
swered at the station that originated the hold, the call will be sent to the system opera-
tor.