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Samsung System Administration Guide
DCS-408 & 408i November 2001
7
C
LIP Special Features
Calling Line Identification Presentation (CLIP) features apply to 408i systems
only. CLIP is a means of identifying incoming calls by displaying the calling
number (or name) on the keyset LCD before the call is answered. It also allows
you to identify yourself to a called number in the same way, if the called number
supports CLIP information.
Investigate (ISPY)
CLIP investigate allows selected stations with a special class of service to investigate
any call in progress at another station. If CLIP information is available for an incoming
call, you can see to whom this station user is speaking. For outgoing calls, you can see
the number that was dialled. You can barge-in on the conversation (if allowed to—see
Executive Barge-In
in the “Special Features” section), disconnect the call or hang up
your phone to end the investigation.
To use this feature:
•
you need an ISPY key programmed on your keyset.
•
you must change your station passcode from the default ‘1234’.
1. At your keyset, press the ISPY key.
2. Enter your station passcode.
3. Enter the station number (extension) to be investigated.
4. You can now press the BARGE key (or BARGE soft key) to barge-in on the
conversation (if allowed)
OR
You can press the NND key (or NND soft key) to view more information about
the call (for incoming calls only)
OR
You can press the DROP key (or DROP soft key) to disconnect the call.
Note:
•
If the call is an outgoing call, ‘NND’ will not appear in the keyset display.
•
Refer to your Samsung DCS Keyset User Guide for details of changing your keyset pass-
code.
Abandoned Calls List
The system has a system-wide abandoned calls list that stores CLIP information for
the last 50 calls, accompanied by valid CLIP information, that rang but were not an-
swered. The abandoned calls list is accessed using the system administrator’s pass-
code. When reviewing this list, you are provided with soft key options to CLEAR the
entry or DIAL the number. You can use the NND key (or NND soft key) to toggle be-
tween the CLIP name, CLIP number and the date and time the call came in. To view
the list of abandoned incoming calls for which CLIP information has been received:
1. Dial 64 and dial the system administrator’s passcode.
2. Scroll through the entries using the VOLUME UP (+) and DOWN (–) keys.