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Your web browser should indicate the download progress. When the download is
complete, you will be prompted to save the compressed configuration file. The file name
will include the IP address of the FLX and a date and time stamp, for example, log-
10.134.123.101-120131-210112.tar.gz.
You should be able to email the compressed file as instructed by the support staff.
The support staff may also ask you to select the option to Enable Verbose SIP Logging.
Selecting this option will cause the system to log more of the internal operations and
network traffic useful for isolating problems. However, the additional logging can
degrade performance.
NOTE: Use this setting only when instructed by your support
staff, and uncheck this option after you have retrieved the
system log package.
Call Status
The Call Status page displays summary call statistics while in an active call. If there is
no active call, the page will show a “No active call” message. If in a call, the page will
show stats similar to those below. Click the Refresh button to manually refresh the
page. The page does not update automatically. You can select, copy and paste the
stats into a file or email them if desired.
Sample Call Status
[CONFIRMED] To: "4002" <sip:4002@10.134.122.95>;tag=as7ba338fa
Call time: 00h:00m:25s, 1st res in 2600 ms, conn in 2670ms
SRTP status: Not active Crypto-suite:
#0 G722 @16KHz, sendrecv, peer=10.134.122.95:13400
RX pt=9, stat last update: 00h:00m:05.390s ago
total 1.1Kpkt 179.3KB (224.2KB +IP hdr) @avg=57.1Kbps/71.4Kbps
pkt loss=0 (0.0%), discrd=0 (0.0%), dup=0 (0.0%), reord=0 (0.0%)
(msec) min avg max last dev
loss period: 0.000 0.000 0.000 0.000 0.000
jitter : 0.000 2.004 14.625 2.625 2.186
TX pt=9, ptime=20ms, stat last update: 00h:00m:00.110s ago
total 1.2Kpkt 200.6KB (250.8KB +IP hdr) @avg 63.8Kbps/79.8Kbps
pkt loss=0 (0.0%), dup=0 (0.0%), reorder=0 (0.0%)
(msec) min avg max last dev
loss period: 0.000 0.000 0.000 0.000 0.000
jitter : 0.375 3.925 15.000 15.000 5.570
RTT msec : 0.000 1.810 5.020 2.014 1.840