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Troubleshooting
ˆ
Troubleshooting
We do not expect you to have any problems with your phone, but if you do, these suggestions
might help.
Problem Suggestion
Low volume or unusual sounds. Someone has picked up another phone on the same line.
Hang up the other phone.
Severe noise interference. Press CH to change the channel.
Keep the handset away from computers, remote control toys,
wireless microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical appliances.
Move the handset to another location or turn off the source of
interference.
The phone cannot be operated at a
useful distance from the base
because the signal becomes weak or
noisy (handset’s range has
decreased).
Lift the base’s antenna to a vertical position.
Return the handset to the cradle, and recharge the battery
pack. Replace the battery pack if necessary (“Connecting,
Charging and Replacing the Battery Pack” on Page 8).
The phone does not work or works
poorly.
Be sure the base’s phone line cord and AC adapter are
correctly and securely connected, and the battery pack is
charged.
The handset battery pack does not
charge.
Check the charging contacts on the handset and base. If they
are dirty, clean them with a pencil eraser.
Be sure the battery pack is connected correctly.
Replace the battery pack.
The handset does not ring or receive
a page.
Move the base away from other electrical devices and sources
of noise.
Move the handset closer to the base.
Lift the base’s antenna to a vertical position.
Be sure the battery pack is charged. (If the battery power is too
low, it does not have enough power to light the display.)