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Troubleshooting
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Unavailable
appears in
the display.
• Make sure that another handset(s) or the base
is not in use, and try the phone again.
• Make sure that you are not too far from the
base.
Severe noise interference.
• Keep the handset away from microwave ovens,
computers, remote control toys, wireless
microphones, alarm systems, intercoms, room
monitors, fluorescent lights, and electrical
appliances.
• Move to another location or turn off the source
of interference.
The Caller ID does not
display.
• The handset was picked up before the second
ring.
• The call was placed through a switchboard.
• Call your local telephone company to verify your
Caller ID service is current. There may be a
problem with your Caller ID service.
You cannot register the
handset at the base.
• Charge the battery pack for 15-20 hours.
• De-register the handset (see “De-register the
Handset (Handset Only)” on page 29) and
register the handset (see “Register the Handset
to the Base” on page 51).
The handset doesn’t
communicate with
another handsets.
• De-register the handset (see “De-register the
Handset (Handset Only)” on page 29) and
register the handset (see “Register the Handset
to the Base” on page 51).
• Make sure that you have registered all handsets.
The handset or the base
can’t join the conversation
• Make sure there are not two handsets already
using the three-way conference feature.
• Make sure that another handset or base is not in
privacy mode.
Room Monitor feature does
not work.
• Make sure both handsets (or the handset and
the base) are set to Room Monitor mode and
that both are turned on.
• Make sure to place the handset(s) within the
range of the base.
Symptom Suggestion