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Polycom Immersive Telepresence (ITP) User’s Guide
2–26
To call the help desk:
1 Do one of the following:
— Touch
Call for Help from the Home screen.
— Touch the Help Desk entry in Favorites (if available).
— Touch
Help Desk from any dialing screen.
2 Touch
Help Desk.
The system will automatically place an audio call to the Help Desk using
the number preconfigured by your system administrator.
Figure 2-28 Help Desk Screen
Note that the four buttons at the bottom of Figure 2-28 appear only when
you touch Help Desk from a dialing screen.
If your organization has signed up for VNOC services, you can also get help
by calling the VNOC directly using the phone number provided by your
organization.
If you touch Call for Help when an audio call is connected, the system must
hang up the audio call in order to place the help call. A message informs you of this
before hanging up the audio call.