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Automated Attendant System/Answering system
Problem Cause/solution
The unit does not
record new messages.
LThe answering system is off. Turn it on (see “Turning the
answering system on/off ” on page 57).
LThe caller’s message length is set to “Greeting Only”.
Select a different setting (see “Caller’s message length” on
page 64).
LThe message memory is full. Erase unnecessary
messages (see “Erasing a message” on page 61).
LIf you subscribe to the Voice Mail service, messages are
recorded by the telephone service provider not your
telephone (see “For Voice Mail service subscribers” on
page 64).
“Memory Full”
flashes on the display,
and no new messages
are recorded.
LThe message memory is full. Erase unnecessary
messages (see “Erasing a message” on page 61).
You cannot listen to
messages from a
remote location.
LA touch tone phone is required for remote operation.
LEnter the remote code correctly (see “Remote code” on
page 62).
LThe answering system is off. Turn it on (see “Turning the
answering system on/off ” on page 57).
LThe answering system may not respond if the tones are too
short to activate the unit. Press each button firmly.
LIf you enter the wrong remote code, hang up and then try
again.
While recording a
greeting message, the
unit starts to ring and
stops recording.
LA call is being received. Answer the call and start again
after hanging up.
During playback,
incoming call tones are
heard.
LA call is being received. Answer the call and start again
after hanging up.
You have a difficulty in
intercepting a call
during message
recording.
L“Intercept Call” is turned off. Turn it on (see “Turning
the intercept call on/off ” on page 58).
LUse a phone connected to the line of the incoming call.