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4.1 Troubleshooting
204 User Manual
4.1 Troubleshooting
4.1.1 Troubleshooting
Troubleshooting
Problem Remedy
The telephone does not work properly.
• Consult your dealer.
I cannot use the telephone. • The telephone is locked.
Unlock your telephone. ( 1.5.4 Preventing Other
People from Using Your Telephone (Extension Dial Lock),
2.1.1 Extension Control)
• Your telephone is connected to an eXtra Device Port.
System programming is required. Consult your dealer.
Some features do not work. • System management may restrict certain features.
Consult your manager.
• The feature numbers have changed.
Confirm the revised number and try again.
Even though following the manual
instructions, none of the operations
work when using a proprietary
telephone.
• The Intercom line was not seized. The seized line, when
going off-hook, was changed by personal setting. (
3.1.2 Settings on the Programming Mode)
In the manual, going off-hook means an Intercom line
is seized.
If the setting has been changed, press the INTERCOM
button after going off-hook and follow the instructions.
The parallelled single line telephones do
not ring.
• "No ring" may be selected.
Change the setting to ring. ( 1.7.11 Setting the
Parallelled Telephone to Ring (Parallelled Telephone))
The telephone does not work using the
personal settings or with other settings.
(One-touch dialling, forwarding
destination, etc.)
• The extension line has been changed. The previous
telephone's settings have not been cleared.
Clear the settings and then programme your desired
settings again. ( 1.7.13 Clearing Features Set at Your
Extension (Extension Feature Clear), 3.1.1 Customising
Your Phone (Personal Programming), 3.1.3 Customising
the Buttons)
My proprietary telephone does not have
a feature button.
• Some models do not have the feature button.
Change a flexible button to the desired button. (
3.1.3 Customising the Buttons)
Enter the specified feature number instead of the
feature button. ( 1.1.1 Before Operating the
Telephones)