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2 User Manual
Feature Highlights
1.8 Utilising the Call Centre (Page 126) 1.9.5 If a Voice Processing System is
Connected (Page 138)
Appendix (Page 203) Consult your dealer
1.1 Before Operating the Telephones (Page 14) Consult your dealer
This PBX can establish Incoming Call Distribution
Groups (ICD Group) by which a large volume of
calls from the external customers could be
received. One extension can act as the supervisor,
and monitor other group members.
Call Centre
Queuing
Customers
ICD
Group 01
ICD
Group 02
You can forward your calls to a voice
processing system and let calling parties leave
messages in your mailbox when you are unable
to receive calls.
Voice Mail Integration
Message
Message
Message
Message
Message
Message
This PBX optionally supports a Portable Station
(PS) system. PSs can be used on the PBX
with other wired telephones.
Wireless System
PC Phone/PC Console
This PBX supports the PC Phone/PC Console
when your computer is connected to certain
Panasonic telephones via USB interface. The PC
Phone/PC Console provides advanced control and
monitoring of your PBX.
Computer
If you are using a certain Panasonic telephone
that is equipped with a Navigator Key/Jog Dial
and a display, it helps you to access the desired
feature easily. Also, you will be informed of the
arrival of an incoming call or a message waiting
by the lamp if it is equipped.
Easy Operation
ENTER
Navigator Key Jog Dial
Message/Ringer Lamp
This PBX can record or print out call
information: date, time, extension no., dialled
no., duration, etc.
Date
01/02/02
01/02/02
Time
10:03AM
11:07AM
Ext
1230
2230
• • • • • • •
• • • • • • •
• • • • • • •
Call Record
(Station Message Detail Recording)